Teams at NYC Tourism + Conventions

Provides confidential, high-level support to the Chief Marketing Officer by managing calendars, meetings, travel, communications, board logistics, executive events, expenses, records, and workflow tracking. Coordinates across marketing-related departments and internal and external stakeholders, tracks action items, supports strategic initiatives, and improves executive operations processes.

Leads the organization’s Human Resources function, including employee relations, recruiting, talent management, compensation, benefits, compliance, performance management, payroll coordination, employee development, and culture initiatives. Manages the HR team, oversees policies and HR systems, advises leadership and managers, administers leave and benefits programs, supports workforce planning, and ensures compliance with employment laws and reporting requirements.

Leads NYC Tourism’s government affairs function, including legislative and policy monitoring, advocacy, stakeholder engagement, government and community relations, and external consultant management. The role researches governmental issues, prepares policy briefings, coordinates lobbyists and committee activities, advises leadership, manages initiatives, and represents organizational interests with agencies, elected officials, civic organizations, and industry stakeholders. It also supports communications, foundation programs, board relations, and special projects.