Teams at Nutri-Green Lawn Care

Leads company-wide operational execution across field and office teams as the Owner/CEO’s primary operating partner. Owns leadership accountability, EOS meeting rhythms, staffing and training, customer retention, field quality and safety, routing, SOPs, KPI reporting, profitability, and seasonal coordination with a related business. The role builds scalable systems, develops leaders, improves service consistency and margins, and reduces the Owner’s involvement in daily operations.

Lead the customer service and office teams, monitor call center performance, coach employees, enforce accountability, and improve customer retention. Build SOPs, workflows, training procedures, and reporting systems to increase operational efficiency. Coordinate communication between office staff, field teams, and leadership while addressing performance issues, resolving process breakdowns, and supporting company growth.