Teams at Nutrafol

The Business Development Manager will drive Nutrafol sales and market share across North Carolina and South Carolina. Responsibilities include prospecting, opening and growing healthcare practitioner accounts, promoting products, delivering training and educational programs, executing marketing initiatives, managing territory relationships, attending trade shows, and tracking sales activity in Salesforce. The role requires frequent travel by car and plane, strong field sales performance, business acumen, and the ability to sell medical, surgical, or pharmacologic products in aesthetic healthcare settings.

Manage e-commerce and B2B order operations, including fraud screening, payment verification, fulfillment, shipping issues, returns, chargebacks, and order-error investigations. Coordinate with 3PLs, fulfillment centers, carriers, offshore teams, and internal Customer Experience and Supply Chain teams. Monitor operational queues, troubleshoot system issues, triage projects, document requirements, and ensure orders and tracking are processed within SLAs.

Drive Nutrafol sales across KS/MO/OK/IA/NE by promoting products, growing existing accounts, opening new accounts, and delivering physician training. Provide white-glove customer service, implement marketing and promotions, attend trade shows, collaborate with the sales team, manage expenses and reporting, and routinely use Salesforce to track leads, opportunities, and activity. Role requires frequent in-person meetings and up to 50% travel.