Nulogy Benefits Overview

Owns full-cycle technical recruiting across Canada, the United States, and the United Kingdom. Responsibilities include sourcing and screening candidates, managing candidate experience through onboarding, partnering with People and Culture to standardize hiring, developing talent pipelines, organizing recruiting initiatives, and using hiring data to improve efficiency and outcomes. The role requires experience recruiting for technical, product, and sales positions in fast-paced technology environments.

Provide global customers with technical support through email and phone, resolve complex software inquiries, manage support tickets, create reports, test and document defects, coordinate incident resolution with development teams, and maintain knowledge resources. The role requires strong communication, problem-solving, organization, and customer service skills, with occasional customer travel.

Leads integration enablement across Nulogy’s partner ecosystem, resolving complex delivery challenges, improving customer lifecycle processes, and developing scalable operating models. The role supports solution discovery, integration planning, partner capability development, documentation, training, resource planning, and strategic initiatives. It also leads complex integration projects, partners with Product Management on integration technologies, supports Global Support, and manages and mentors a high-performing team.