Teams at NuCO2

Supports customer resolution specialists through real-time guidance, complex case assistance, queue monitoring, escalation handling, coaching, documentation reviews, and process improvement. The role manages escalated complaints, coordinates with counsel and internal teams, supports payment and account processes, tracks aging cases, and provides reporting insights. It also serves as a peer leadership point of contact during management absences while maintaining policy, compliance, and service-quality standards.

Manage and grow a Missouri sales territory by prospecting and acquiring new business, meeting sales targets, maintaining customer relationships, and collaborating with corporate and field sales teams. The role requires a hunter mentality, business-to-business or outside sales experience, strong communication and negotiation skills, proficiency with Microsoft Office and sales tools, and the ability to work independently from a home office while traveling locally.

Leads pricing and contracting strategy to drive operating profit through price and cost-recovery analysis. Executes pricing initiatives with sales teams, coordinates price-file preparation and JDE uploads, develops automation and measurement systems, evaluates contract escalations, identifies productivity opportunities, and creates internal and customer-facing communications. Partners cross-functionally with digital, product management, data, business intelligence, and IT teams while managing multiple projects and stakeholders.