Teams at Nubank

The Procurement Specialist will drive strategic sourcing and negotiation, manage contracts, ensure compliance with regulations, and enhance decision-making using AI tools to support a fast-growing business.

Manage a small team of ML researchers, owning operating health, hiring, and career growth. Run research operations for multi-quarter bets, allocate GPU resources, ensure research rigor and reproducibility, and drive handoffs into production. Coordinate strategy with technical leads and translate research milestones to business impact while raising the team’s profile through publishing and community engagement.

Lead product operations strategy and execution for Customer Support across assigned segments. Define 18+ month strategy, ensure operational readiness for launches, drive CX transformation using AI and analytics, lead Outer Loop feedback improvements, deliver large cross-functional initiatives, manage and mentor a team of ~10, and establish governance and execution frameworks to improve operational KPIs.