Teams at NRT Technology Corp.

Develop and maintain large-scale software systems, including module and subsystem analysis, implementation planning, code reviews, QA specifications, stress and scalability testing, troubleshooting, and technical documentation. The role also involves collaborating with customers to define requirements and supporting payment-related technologies, including EMV, ISO 8583, secure algorithms, payment terminals, and smart card systems.

Supports settlement operations by handling customer inquiries, bank traces, chargebacks, reversals, discrepancies, adjustments, statements, billing, and accounting entries. The role also performs clerical duties, follows PCI and Interac requirements, supports month-end activities, and assists with special projects while maintaining confidentiality, accuracy, and customer service standards.

Manages customer initiatives and relationships for major corporate accounts, conducts account calls, coordinates issue resolution with internal teams, leads customer reviews and executive teleconferences, administers onboarding forms, and supports revenue growth plans. The role requires strong communication, presentations, relationship-building, and remote and in-person support for geographically dispersed customers. Up to 50% travel is required.