NRMA Benefits Overview

Assists the Financial Control team with month-end and year-end close, journals, accruals, balance sheet reconciliations, variance analysis, statutory reporting, audits, and finance policy compliance. The role supports accurate ledger management, collaborates with Shared Services and Commercial teams, and helps improve finance systems and processes. It offers a pathway to a Financial Accountant role and requires tertiary accounting qualifications, CA/CPA study, and 1–2 years of relevant experience.

Develops automotive technical solutions, guides, bulletins, training resources, videos, and support materials for roadside assistance teams. Researches technical information, responds to specialist enquiries, supports training programs, contributes to national projects and industry research, and evaluates tools and innovations. The role requires collaboration with stakeholders across Australia, strong documentation and communication skills, automotive trade expertise, and attention to detail.

Handle customer enquiries, complaints, and service requests across phone, email, social media, and written channels. Maintain accurate interaction records, collaborate with internal teams and franchise partners, resolve complex issues, identify recurring problems, and support customer satisfaction and service quality KPIs. The role is hybrid in Sydney and requires professional communication, conflict-resolution skills, adaptability, Australian working rights, and completion of a National Criminal History Check.