Teams at NRI USA LLC

Provide HR administrative support with focus on leave administration, onboarding, payroll liaison, benefits assistance, employee relations intake, personnel file management, temporary workforce coordination, and HR projects while maintaining confidentiality and strong customer service.

Manage shipment routing, scheduling, carrier coordination, and vendor compliance. Create labels/BOLs, maintain TMS/WMS credentials and manifests, investigate lost/damaged goods, quote rates, and maintain logistics documentation while supporting routing team and ensuring carrier and retailer compliance with SLAs and safety procedures.

Supervise and develop the order fulfillment team to meet KPIs and SLAs. Plan labor with DC Manager, enforce safety and SOPs, drive continuous improvement, monitor operational metrics, and maintain clean, efficient warehouse operations while providing feedback and training.