Jobs at NOVO Health Services

Supports onsite office operations, including administrative procedures, billing, invoicing, purchasing, contracting, equipment work orders, RFID and linen tracking, reporting, customer communication, and event coordination. Maintains office efficiency, assists with issue resolution, mentors staff, and serves as a community liaison. The role requires strong organization, communication, problem-solving, customer service, reporting, and Microsoft Office skills, with occasional travel up to 10%.

Leads cross-functional projects by managing scope, timelines, budgets, stakeholders, risks, and leadership reporting. Supports Finance and Accounting process, systems, and reporting initiatives. Oversees Gate 0 governance for proposed AI and process-improvement initiatives, including workflow documentation, severity and demand prioritization, and oversight-level recommendations. Facilitates collaboration across departments and evaluates AI and no-code solutions.

Lead day-to-day plant operations for healthcare linen and medical instrument production. Ensure production targets, cost control, safety, quality, inventory accuracy, and on-time delivery. Drive continuous improvement (Lean/Six Sigma), manage budgets and labor efficiency, enforce compliance (OSHA, GMP/QSR), and develop supervisors and frontline teams while partnering across Sales, Customer Service, engineering, and distribution.

Manages client relationships and assigned healthcare accounts, serving as the primary customer contact. Responsibilities include inventory and linen utilization oversight, site visits, audits, client education, issue resolution, reporting, business reviews, data entry, and collaboration with plant management. The role also supports customer retention, add-on sales, new installations, and timely communication with clients and internal teams.

Provide administrative HR support across recruiting, onboarding, training, recordkeeping, employee relations, safety coordination, internal communications, and employee engagement. Serve as a primary HR contact for employees and supervisors and help ensure accurate HR data and positive employee experiences from hire through separation.