Teams at Novella Infusion

Provide administrative and clinical support at an infusion clinic: manage referrals, answer phones, assist patients at check-in/out, verify insurance, process payments, document in EMR, prepare lab samples, and manage inventory to ensure smooth clinic operations and quality patient care.

Coordinate patient referrals, prepare and process lab samples, manage inventory, assist patients during check-in/out, verify insurance and collect payments, maintain EMR documentation, and provide general administrative support including phone triage and scheduling.