Novata Benefits Overview

Manage and grow client relationships across the US, driving adoption, retention, renewals, expansion, and customer satisfaction. Serve as a trusted advisor, lead executive business reviews, identify account risks and opportunities, resolve issues, and represent customer needs internally. Collaborate with Sales, Product, and Marketing while developing scalable customer success processes, monitoring KPIs, and supporting strategic initiatives.

London-based SDR responsible for sourcing and qualifying new business across private equity, private credit, and infrastructure; executing multi-channel outbound outreach; booking discovery calls and demos for EMEA AEs; converting marketing leads; maintaining HubSpot records; becoming fluent in the product and ESG reporting landscape; and feeding market feedback into the team.