Teams at Nova Healthcare Administrators, Inc.

Administers technical compliance and cybersecurity risk programs, including regulatory research, privacy and data governance, vendor assessments, contract reviews, security frameworks, incident response, vulnerability management, audits, training, and remediation tracking. The role coordinates with leadership, business units, vendors, and parent-company risk teams to maintain compliance with HIPAA, HITECH, PCI DSS, privacy laws, cybersecurity standards, and emerging AI regulations.

Coordinates end-to-end RFP and RFI responses, renewal proposals, templates, schedules, content development, proofreading, submissions, and internal reviews. Maintains proposal databases and CRM records, compiles performance reports, verifies pricing and data, and ensures consistent messaging. Collaborates with Sales, Account Management, Marketing, Finance, Compliance, Operations, and leadership while managing multiple deadlines and priorities.

Designs, delivers, and improves new-hire, departmental, staff-development, and update training programs. Creates curricula, guides, assessments, and handbooks; facilitates training sessions; evaluates trainee performance; supervises new-hire classes; coordinates onboarding and training schedules; maintains department resources; and collaborates with HR, quality assurance, resource management, and other departments on organizational initiatives.