Teams at noto (withnoto.com)

As a Senior Founding Engineer, you will build and maintain an AI-powered operating system for after school businesses, collaborating closely with the founding team and making key product decisions.

Lead and scale the post-sales organization across onboarding, customer success, and support. Build specialized teams, define handoffs and playbooks, improve time-to-value and retention, establish reporting and health scores, manage escalations, and partner with Product, Engineering, and Sales. The role initially carries a customer book before transitioning to full-time management and team building.

Own the end-to-end design and development of Noto’s product, from workflows and interfaces to database-backed features. Establish design systems, content standards, and quality benchmarks while identifying customer pain points and shipping intuitive solutions. Collaborate directly with users, guide engineering decisions, and combine product judgment, UX craft, writing, and full-stack development to improve complex operational software.