Teams at NorthMark Strategies

Lead and operate incident and problem management practices: own major incident response, coordinate cross-functional teams, perform root cause analysis, maintain known error records, analyze trends and KPIs (MTTR, SLA), and drive long-term remediation and continuous improvement using Jira Service Management.

Proactively generate and qualify B2B leads across marine, defence, and industrial sectors. Build and maintain a sales pipeline, support sales cycles from outreach to proposal, manage customer follow-ups, attend international events, use CRM to track interactions, and help prepare commercial materials while gathering market intelligence to inform strategy.

Serve as the on-shift electrical authority for medium- and low-voltage systems supporting an HPC data center and onsite power generation. Oversee switchgear, UPS, generators, protective relays, troubleshooting, commissioning, training, safety (NFPA 70/70E, OSHA), procedure development, and cross-team coordination across 24/7 operations.