Northeastern University Benefits Overview

Leads strategy, governance, roadmap management, and continuous improvement for Advancement technology applications. Serves as product owner, translates business needs into technical solutions, oversees enterprise application projects, partners with ITS and vendors, manages application governance, and leads the Application Management team. The role prioritizes enhancements, coordinates delivery and adoption, improves user experience, and aligns technology investments with fundraising and operational objectives.

Coordinates undergraduate and graduate academic program administration, including admissions, recruitment, retention, student inquiries, committee support, records, data analysis, teaching schedules, events, assistantships, reimbursements, and policy guidance. Serves as a liaison among students, faculty, department leadership, and university offices. Maintains program data, tracks student progress, supports process improvements, and manages communications and administrative projects.

Develop and enforce editorial standards and social-first content strategies across platforms. Monitor global news, identify timely stories from university research and faculty expertise, and adapt journalism for creator-led video. Train content creators in fact-checking, source verification, and editorial ethics while coordinating with reporters and communications teams. Track performance metrics, use AI tools responsibly, support breaking-news communications, and maintain brand voice across contributor-produced content. This is a fully in-person Boston role requiring after-hours, weekend, holiday, and event work.