Teams at Northeastern Illinois University

Advises students and families on financial aid, evaluates and packages aid applications, reviews satisfactory academic progress appeals, certifies loan eligibility, and conducts financial aid workshops. Coordinates veteran benefits, study abroad budgets, state program eligibility, external agency communications, and compliance with federal, state, and institutional regulations.

Manages administrative operations for four university department and program offices. Provides support to chairs, coordinators, faculty, students, and external stakeholders; maintains records; manages budgets, invoices, inventory, registration, faculty files, meetings, facilities, and communications. Supervises student workers, develops office procedures, coordinates projects and events, administers test proctoring, and operates Banner and Workday systems. Requires Spanish-English bilingual proficiency, sound judgment, and on-site availability.

Coordinate recruitment, enrollment, and academic support for TRIO SSS Access program. Supervise and train staff, manage budgets, collect and analyze program data, develop tracking systems, provide academic advising and student programming, assist with reports and federal compliance, and support participant retention, graduation, and post-graduate planning.