Teams at North Texas Behavioral Health Authority

Conducts quality management, provider audits, investigations, quality-of-care reviews, compliance monitoring, corrective action tracking, and quality improvement activities for behavioral health services. Reviews clinical records, analyzes trends, prepares reports, maintains monitoring tools and databases, collaborates with providers and internal clinical teams, and supports regulatory and state contract requirements. Extensive travel across NTBHA’s service counties is required, with occasional use of fleet or personal vehicles.

Provides advanced administrative support, including correspondence, reporting, records management, meeting coordination, purchasing, database maintenance, grant and contract tracking, provider licensing documentation, desktop publishing, travel arrangements, and presentations. The role supports office operations, regulatory compliance, committees, and internal and external stakeholders while maintaining documentation and reporting standards. Five years of administrative assistant experience and advanced Microsoft Office skills are required.

Manage the State Hospital Step Down Program overseeing admissions, care coordination, supervision, training, and daily operations. Collaborate with treatment teams, community providers, and state hospital staff to plan person-centered transitions for adults with serious mental illness. Ensure regulatory compliance, reporting, and community resource linkage while covering extensive travel within the NTBHA service area.