Teams at North Risk Partners

Serve as primary client contact for personal lines insurance: maintain active P&C license, manage policies and client files, process changes, support renewals and cancellations, work with carriers and Risk Advisors to analyze markets and prepare quotes, respond to client inquiries same business day, maintain documentation in agency systems, ensure regulatory compliance, and pursue ongoing professional development.

Provide client-facing support for personal lines insurance: assist Account Managers with data entry, rating quotes, endorsements, billing questions, ID cards, policy remarketing, and walk-in customers; maintain agency files, prepare for licensing, and participate in training to ensure accurate, timely service.

Support personal-lines claim servicing by taking claim calls, submitting claims to carriers, entering acknowledgments/payments/closures, scanning mail, and following up with clients and carriers. Coordinate with Risk Advisors and senior claim staff, manage workflow/priorities, pursue professional development and insurance licensing, and assist on larger accounts and miscellaneous projects as assigned.