Teams at North Risk Partners

Manages day-to-day service requests and client relationships for small business employee benefits accounts. Responsibilities include answering coverage, claims, billing, and policy questions; coordinating plan and carrier changes; preparing renewal comparisons and proposals; educating clients; implementing new groups; maintaining agency management records; resolving service issues; and collaborating with risk advisors and insurance carriers.

Serve as primary client contact for commercial insurance accounts: service renewals and new business, analyze markets and carrier quotes, prepare proposals, support Risk Advisors, maintain carrier relationships, enter activity in company systems, and pursue licensing and professional development to maximize client retention.

Support Commercial Lines account management by processing service requests, certificates, endorsements, policy changes, audits, and renewals. Build client and carrier relationships, maintain accurate records in company systems, assist in quote and proposal preparation, and progressively co-manage a book of business while completing agency training.