Teams at North East Medical Services (NEMS)

Conduct Medicare Annual Wellness Visits, assess medical and social risks, develop personalized prevention plans, reconcile medications, order preventive services, educate patients, document visits in Epic, coordinate care, close care gaps, track quality metrics, and support telehealth workflows. The role requires clinical judgment, collaboration with interdisciplinary teams, adherence to Medicare and CMS requirements, and occasional local travel for in-home or on-site assessments.

Performs front-office clerical duties, greets and checks in Medicare enrollment clients, answers phones, schedules appointments, conducts follow-ups, supports marketing events and outreach, distributes materials, responds to website inquiries, and follows HIPAA consent protocols. The role also provides exposure to health insurance sales and enrollment activities.

The PACE Enrollment Specialist educates potential participants, caregivers, and referral sources about PACE services; conducts screenings and phone intakes; gathers medical, social, demographic, and eligibility information; schedules assessments; manages level-of-care enrollment processes; presents cases to the interdisciplinary team; provides center tours and community presentations; develops referral relationships; supports outreach campaigns; and documents enrollment activities in Epic.