Teams at Nordic Global

Develops and supports ServiceNow solutions. The provided description contains no specific responsibilities, qualifications, compensation, travel, or clearance requirements beyond the employer’s equal opportunity statement.

Performs quality assurance and comprehensive testing for Epic EHR applications, including unit, integration, regression, workflow, device, volume, and upgrade testing. Maintains test scripts, documents issues, supports ticketing and change management processes, and collaborates with Epic teams, healthcare stakeholders, subject matter experts, and project leadership. Ensures clinical, operational, and financial scenarios are validated while meeting project timelines, service levels, and customer-service expectations.

The Storage Engineer I administers and supports enterprise storage, backup, SAN, NAS, and virtual infrastructure environments. Responsibilities include monitoring and tuning performance, diagnosing hardware and software failures, coordinating vendor escalations, implementing firmware and software updates, managing configurations, documenting procedures, and evaluating new technologies. The role supports complex technical projects, provides guidance to IT teams, and participates in 24/7 on-call rotations.