Teams at Nordhealth

Design and operate cloud infrastructure, Kubernetes platforms, observability systems, CI/CD pipelines, and internal developer platforms. Automate operational processes with Python, establish SLOs and error budgets, improve reliability and incident response, and support scalable, secure software delivery. The role involves infrastructure-as-code using Terraform, cloud platform management, monitoring, on-call participation, and collaboration with engineering teams in a remote-first SaaS environment.

Own the Vet Treat product area, improving veterinary consultation and inpatient treatment workflows. Lead roadmap strategy, customer discovery, UX quality, and a cross-functional squad of engineers and designers. Partner closely with vets, technicians, and nurses to simplify high-frequency clinical workflows, test hypotheses, prioritize improvements, and measure reductions in software time and increases in user satisfaction.

Own the product strategy and roadmap for clinic onboarding and enterprise administration. Lead a cross-functional squad to simplify configuration, reduce implementation time, support multi-site organizational structures, and replace manual workflows with scalable product capabilities. Use customer research, operational data, experimentation, and AI-assisted analysis to improve setup outcomes for individual clinics and large veterinary groups.