Teams at Nomi Health

Lead software implementation projects for new client setups and renewals, coordinating clients and cross-functional teams. Responsibilities include defining scope, managing risks, reporting status, directing technical design and testing, resolving issues, mentoring implementation managers, reviewing deliverables, and ensuring client satisfaction, delivery quality, and engagement profitability.

Manage end-to-end onboarding for providers, TPAs, and employer groups onto payment and financial services platforms. Validate banking, tax, compliance, and entity documentation; conduct due diligence and screening; configure EFT, ACH, funding, and account structures; resolve exceptions; maintain audit-ready records; report pipeline metrics; and coordinate with Finance, Compliance, Product, Engineering, and external stakeholders to improve onboarding processes and systems.

Manage accurate, timely payment processing, exception resolution, account reconciliation, compliance, discrepancy investigations, production verification, and operational reporting. Partner with Product, Technology, Finance, Engineering, and Compliance teams to resolve escalated issues, define requirements, validate platform enhancements, support audits, maintain procedures, and improve operational efficiency. The role also develops training materials and manages competing priorities while maintaining transaction accuracy and accountability.