Teams at Nokia

Provide post-sales technical leadership for Nokia Fixed Networks access products. Troubleshoot complex system-level issues, manage escalations, lead technical projects, mentor colleagues, collaborate with R&D and vendors, and produce documentation and training to ensure SLA compliance and rapid customer recovery.

Manage delivery of customer programs/projects end-to-end, ensuring scope, schedule, budget, quality and risk control. Serve as primary customer interface, coordinate cross-functional teams, support pre-sales, ensure handovers, monitor KPIs, drive improvements, and lead project teams to secure profitability and contract expansion.

Support project setup and lifecycle in SAP, extract and analyze data to aid Financial Controllers, identify automation opportunities, and build workflows using Microsoft Power Platform, SharePoint, and Excel while learning finance operations in telecom.