Nium Benefits Overview

Owns the end-to-end lifecycle and operational performance of global card issuance programs. Manages relationships with card networks, BIN sponsors, issuer processors, and fulfillment vendors; coordinates product and engineering launches; oversees unit economics, compliance, risk, SLAs, and operational incidents; and leads go-to-market readiness across international markets. The role focuses on commercial and stablecoin card products and requires extensive fintech, payments, card issuing, and cross-functional leadership experience.

Process and reconcile payment transactions for retail and institutional clients, ensuring wallet funding, settlement, refunds, invoicing, and SLA performance. Investigate payment issues, verify bank and currency statements, support client onboarding, resolve customer complaints, publish management reports, and coordinate with Finance, Compliance, Product, Technology, and Customer Service teams. The role also improves operational workflows and requires rotational shifts and flexible holidays.

Analyze portfolio performance, fraud risk, payment abuse, chargebacks, customer behavior, and emerging transaction risks across a global payments ecosystem. Build monitoring dashboards and reporting frameworks, develop complex SQL analyses, investigate fraud events, optimize fraud controls, and provide actionable insights to Risk, Compliance, Product, Operations, Data, and senior stakeholders. Partner with Data Engineering to improve data quality and support portfolio optimization and fraud prevention initiatives.