NinjaTrader
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Fintech • Software • Financial Services
Provide bilingual (English/Spanish) phone, chat, and email support for client accounts and the NinjaTrader platform. Troubleshoot account and technical issues, assist with account setup and treasury inquiries, manage customer data in Salesforce, collaborate with internal teams, surface client needs, and participate in beta testing of software updates.
Fintech • Software • Financial Services
Design, evolve, and optimize Scala-based, low-latency trading services. Lead architecture for scalability and performance, tune JVM/Akka systems, enhance observability, ensure security and regulatory compliance, and mentor junior engineers while collaborating cross-functionally to support 24x7 high-volume trading.
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Fintech • Software • Financial Services
Oversee and scale the FCM compliance program, ensuring adherence to regulatory requirements and integrating compliance into operational processes.
