Teams at Nimble

Build and deploy AI agents and search integrations for enterprise customers. Develop production Python orchestration code, integrate MCP, SDKs, and APIs, define evaluations, optimize quality, latency, and cost, and support production handoff. Partner directly with customer engineers and executives, document implementations, and train users. As the founding Forward Deployed Engineer, shape engagement processes, reusable integrations, evaluation tools, hiring strategy, and the broader FDE function.

Build and deploy AI agents and search integrations for enterprise customers. Develop production Python orchestration, agent tools, evaluations, and integrations using MCP, SDKs, or APIs. Partner with customer engineers to refine architecture, benchmark quality, latency, and cost, and deliver production handoffs. Create runbooks, train customers, and turn recurring implementation needs into reusable integrations and product improvements while shaping the founding Forward Deployed Engineering function.

Leads Nimble’s global enterprise Customer Success organization, owning retention, net revenue retention, expansion, adoption, and churn reduction. Builds and mentors CSM teams, establishes scalable success frameworks, drives renewals and forecasting, and partners with Sales, Product, Engineering, Finance, and Solutions. The role requires executive-level customer engagement, technical stakeholder management, data-driven operations, and startup experience in SaaS environments.