Teams at nib Group

Manage inbound and outbound participant enquiries, conduct needs-based sales and retention conversations, own a lead pipeline to meet conversion and retention targets, maintain accurate CRM records, escalate risks, ensure NDIS-compliant information, and collaborate with stakeholders to improve participant experience.

Responsible for designing, developing, and supporting applications to fulfill business needs, ensuring quality, performance, security, and continuous improvement while providing mentorship to junior developers.