Teams at NHS Management, LLC

Serves as the corporate receptionist by answering and routing calls, greeting visitors, distributing messages, logging and shipping UPS packages, maintaining consultant and employee itineraries, and updating the Infonet. Requires professional communication, attention to detail, regular attendance, English fluency, basic Microsoft Word and Excel knowledge, and ability to perform essential job functions.

Provide Level II technical and end-user support through phone, ticketing, and in-person assistance. Triage, classify, prioritize, resolve, document, and escalate incidents while communicating with users and IT staff. Maintain resolution procedures, balance help desk coverage, support projects, and serve as a subject matter expert for multiple systems. Troubleshoot Active Directory, Remote Desktop Services, thin clients, specialized devices, wireless systems, Group Policy, and application or desktop deployments.

Lead development and execution of regional sales and marketing strategies for the Arkansas territory. Oversee budgets, forecasting, market analysis, competitor monitoring, events, advertising, partner relationships, and performance metrics to grow business, referrals, and public relations while collaborating with executive leadership.