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Nextiva
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Benefits at Nextiva
Financial + Retirement
401(K)
401(K) matching
Charitable contribution matching
Performance bonus
Office Perks
Company-sponsored outings
Fitness stipend
Onsite office parking
Free snacks and drinks
Some meals provided
Health Insurance + Wellness
Dental insurance
Disability insurance
Health insurance
Life insurance
Vision insurance
Wellness programs
Mental health benefits
Child Care + Parental Leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Professional Development
Job training & conferences
Paid industry certifications
Culture
Remote work program
Recently posted jobs
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As a Customer Success Representative, you will engage with existing customers to identify expansion opportunities, conduct outbound prospecting, and assist in scheduling product demonstrations. You will maintain accurate records in the CRM, possess strong product knowledge, and strive to deliver exceptional customer experiences.
Artificial Intelligence • Information Technology • Software
The Sales Development Representative (Existing Clients) role focuses on supporting existing customers by identifying expansion opportunities, conducting outbound outreach, and collaborating with the Expansion Sales Team to drive customer growth. This position mandates a strong understanding of Nextiva’s offerings and maintaining accurate outreach records in the CRM while delivering an exceptional customer experience.
Artificial Intelligence • Information Technology • Software
The Customer Care Specialist focuses on delivering exceptional customer service by handling inbound and outbound calls, educating customers on Nextiva's products, addressing service requests, and ensuring a positive experience. This role involves nurturing customer relationships and ensuring retention through effective communication and problem-solving.