Teams at NEXTDC

Own and mature the enterprise Business Continuity Management System across Australia and Asia. Lead business impact analyses, establish recovery objectives, coordinate continuity plans, deliver training, run exercises and simulations, and maintain audit and certification readiness. The role also supports customer and regulator reviews, tracks contractual continuity commitments, and advises senior leadership on operational resilience across critical infrastructure environments.

The CX Program Lead is responsible for mobilizing and executing customer experience programs, improving customer journeys, and delivering measurable outcomes within a 90-day timeframe while balancing business constraints.

Lead physical and electronic security engineering design and delivery for hyperscale data centre projects, integrating customer requirements from concept through construction to operations. Manage Capex/TCO analysis, tender and contract specifications, construction security plans, site inspections, commissioning, and handovers while engaging stakeholders and contributing to the Security Roadmap.