Teams at Nexford University

Own the B2C learner journey from discovery and enrollment through learning. Build and iterate AI-powered products, improve retention, conversion, and engagement, collaborate deeply with engineering on systems and model trade-offs, move quickly through ambiguity, and manage a team.

Own the learner journey across discovery, enrollment, and learning for an AI-native university. Build and iterate consumer products, use AI tools to ship quickly, and improve retention, engagement, and conversion. The role requires technical fluency, comfort with APIs and model trade-offs, strong execution in ambiguity, and experience managing a team. Success is measured by learner return and engagement rather than feature volume.

Manage a phone-first B2C sales cycle targeting US and international prospective learners: outbound/inbound calls, qualification, consultative selling, objection handling, follow-up, and closing enrollments. Track pipeline, meet enrollment and revenue KPIs, and perform QA call reviews to maintain quality standards.