Teams at Nexcess

Hunts and closes new SMB customers for cloud, backup, disaster recovery, and managed infrastructure services. Builds primarily self-sourced outbound pipeline, conducts discovery, develops business cases, partners with solution engineers, negotiates contracts, and maintains accurate forecasts. Supports customers through onboarding and go-live before handing accounts to Account Management. The role focuses exclusively on new-logo acquisition rather than renewals or expansion sales.

Lead Nexcess’s product engineering organization, owning architecture, delivery, roadmap, team structure, engineering-manager development, hiring, and production accountability. Improve delivery speed and reliability using DORA metrics, AI-assisted engineering, automated testing, observability, trunk-based development, feature flags, and incident management. Guide modernization of legacy Perl and PHP systems, billing and payment platforms, hosting products, and infrastructure migrations while partnering closely with Product and senior stakeholders.

Own and improve the CI/CD platform and developer enablement tooling, including secure coding frameworks, reference architectures, AI verification, and agent-ready paved roads. Build, test, observe, and operate production systems while participating in on-call rotations. Define specifications, verify implementation evidence, mentor engineers, remove recurring toil, manage incidents, and ensure reliable delivery across distributed engineering teams.