Teams at New York Oncology Hematology

Dispenses oral oncology medications under physician or pharmacist supervision. Verifies patient, insurance, and prescription information; processes billing, prior authorizations, Medicare Part B requirements, and financial assistance applications. Maintains prescription records, inventory, reports, documentation, labeling, and patient signatures while ensuring medication verification and compliance with practice procedures.

Coordinates medical front office operations, including patient scheduling, referrals, insurance and authorization data, appointment communications, EMR orders, surgical follow-up, and schedule adjustments. Greets patients, answers calls, supports confidentiality and HIPAA compliance, monitors scheduling metrics, trains new staff, directs coverage, and serves as the front-office contact when leadership is unavailable. The role also supports infusion scheduling and floats across clinic sites as needed.

Compounds and dispenses medications, including oncology and IV admixtures, while verifying orders, dosages, insurance approvals, labeling, and patient information. Provides drug counseling and clinical information to patients and healthcare professionals. Supervises admixture technicians, maintains inventory and regulatory records, supports quality and safety procedures, manages controlled substances, and participates in education and clinical trial-related pharmacy services.