Teams at New Mountain Learning

Manages school and district partnerships while delivering professional learning, coaching, workshops, demonstration lessons, co-teaching, lesson planning, and PLC facilitation. Tracks implementation progress through data, maintains documentation, manages deliverables and calendars, and supports educators using Carnegie Learning products. The role is field-based, content-specific, and requires approximately 75% regional travel.

Provides desktop support, hardware procurement and inventory management, computer imaging, account setup, software training, and troubleshooting for end users. Manages employee onboarding and offboarding across Active Directory, Exchange, Google Workspace, and other systems. Prepares weekly management reports and supports corporate applications and hardware in a hybrid Pittsburgh office environment.

Manages customer relationships, onboarding, implementation goals, product adoption, usage metrics, status meetings, pilots, and renewal support for K-12 education products. Partners with internal teams to represent customer needs, resolve issues, and improve customer experiences. Requires strong stakeholder communication, organization, conflict mediation, and familiarity with K-12 technology. The role requires up to 50% travel and residence in an approved state.