Teams at New Hope Treatment Centers

Supports the pre-admission referral process by receiving, reviewing, documenting, routing, and tracking inquiries and referral packets. Communicates with clients, families, referral sources, clinical staff, and external resources; maintains accurate EHR/EMR records in compliance with HIPAA and confidentiality requirements; monitors eligibility criteria and referral dispositions; and assists with satisfaction surveys, trend reporting, and referral-related metrics.

Provide HR support for employee relations, workers' compensation, leave/accommodation (FMLA/ADA), OSHA recordkeeping, investigations, and compliance. Coordinate documentation, case follow-up, communications, and HRIS record maintenance to promote a safe, compliant employee experience.

Provide day-to-day leadership and supervision of direct-care staff in a residential youth treatment setting, ensuring trauma-informed, safe, structured care. Oversee staff performance, scheduling, documentation, incident response, regulatory compliance, and continuous improvement to support youth engagement and staff wellbeing.