Teams at New Charter Technologies

Manage billing, invoicing, collections, payment tracking, account reconciliations, and accounts receivable reporting. Resolve billing discrepancies, maintain accurate financial records, support month-end and year-end close activities, comply with accounting controls, respond to customer inquiries, and assist with audits and process improvements.

Lead client cybersecurity compliance, governance, risk management, audit readiness, and vCISO advisory services. Conduct assessments, manage remediation, oversee third-party risk and compliance monitoring, and provide executive-level reporting across multiple security frameworks. Partner with security operations on incident response and vulnerability management, support business continuity, guide AI governance, oversee service delivery, and coach security and compliance staff.

Serves as a strategic technology advisor to clients, developing IT roadmaps, budgets, lifecycle plans, and investment strategies aligned with business objectives. Evaluates infrastructure, identifies risks and modernization opportunities, recommends technology solutions, and coordinates implementation with technical teams, vendors, and cybersecurity specialists. Leads executive technology reviews, maintains client documentation, supports account growth, and translates complex technical issues into actionable business recommendations that improve efficiency, security, and IT value.