New Charter Technologies Benefits Overview

Lead client cybersecurity compliance, governance, risk management, audit readiness, and vCISO advisory services. Conduct assessments, manage remediation, oversee third-party risk and compliance monitoring, and provide executive-level reporting across multiple security frameworks. Partner with security operations on incident response and vulnerability management, support business continuity, guide AI governance, oversee service delivery, and coach security and compliance staff.

Serves as a strategic technology advisor to clients, developing IT roadmaps, budgets, lifecycle plans, and investment strategies aligned with business objectives. Evaluates infrastructure, identifies risks and modernization opportunities, recommends technology solutions, and coordinates implementation with technical teams, vendors, and cybersecurity specialists. Leads executive technology reviews, maintains client documentation, supports account growth, and translates complex technical issues into actionable business recommendations that improve efficiency, security, and IT value.

Provides remote and on-site IT support for managed-service clients, administering Windows Server, Windows workstations, Office 365, networks, RMM tools, and Azure/AWS environments. Monitors and maintains systems, troubleshoots issues, documents procedures and client interactions, and delivers tailored technical solutions. The role also mentors junior staff and delegates tasks.