Teams at Network180 - Kent County Community Mental Health

Processes, adjusts, and pays claims submitted by the provider network. The role analyzes claims and insurance information, prepares spreadsheets and reports, applies knowledge of Medicaid, Medicare, and third-party insurance, resolves problems, and provides customer service. This full-time remote position requires occasional in-person meetings in Kent County, Michigan, with a Monday-through-Friday schedule and no weekend, on-call, or holiday requirements.

Provides outpatient psychiatric services support through chart preparation, discharge planning, screenings, referrals, and direct or phone-based client assistance. Supports clinic operations and psychiatric staff while addressing complex client needs involving mental illness, intellectual/developmental disabilities, and substance use disorders. The role requires professional assessment knowledge, ethical practice, clear communication, cultural competence, computer skills, and collaboration in a full-time in-person clinic setting.

Provides person-centered planning and develops Individual Plans of Service for people with mental illness, substance use disorders, or developmental disabilities. Links, coordinates, and monitors services while supporting individuals in the Kent County community. The role requires strong organization, communication, active listening, and time-management skills, along with a human services bachelor’s degree, relevant experience, a valid driver’s license, and reliable transportation.