Jobs at Network180 - Kent County Community Mental Health

Processes, adjusts, and pays claims submitted by the provider network. The role analyzes claims and insurance information, prepares spreadsheets and reports, applies knowledge of Medicaid, Medicare, and third-party insurance, resolves problems, and provides customer service. This full-time remote position requires occasional in-person meetings in Kent County, Michigan, with a Monday-through-Friday schedule and no weekend, on-call, or holiday requirements.

Provides outpatient psychiatric services support through chart preparation, discharge planning, screenings, referrals, and direct or phone-based client assistance. Supports clinic operations and psychiatric staff while addressing complex client needs involving mental illness, intellectual/developmental disabilities, and substance use disorders. The role requires professional assessment knowledge, ethical practice, clear communication, cultural competence, computer skills, and collaboration in a full-time in-person clinic setting.

Provides person-centered planning and develops Individual Plans of Service for people with mental illness, substance use disorders, or developmental disabilities. Links, coordinates, and monitors services while supporting individuals in the Kent County community. The role requires strong organization, communication, active listening, and time-management skills, along with a human services bachelor’s degree, relevant experience, a valid driver’s license, and reliable transportation.

Provides medical coding and billing functions to support accurate reimbursement for behavioral health services. Conducts Coordination of Benefit audits at external provider agencies, safeguards confidential provider information, and maintains billing accuracy. Works remotely Monday through Friday with some in-person meetings within Kent County. Requires strong computer, organizational, detail, insurance, and communication skills, along with medical billing experience and reliable transportation.

Provides psychiatric evaluations and ongoing medication management for assigned patients, while delivering services to selected Network180 providers. Works full-time, 32 hours weekly, Monday through Friday during normal business hours, serving individuals with mental health, substance use, and developmental disability needs.

Coordinates person-centered planning and develops Individual Plans of Service for people with intellectual and developmental disabilities. Provides ongoing linkage, coordination, and monitoring of mental health, substance use, and developmental disability services. The full-time hybrid role includes client meetings throughout Kent County, Monday through Friday, and requires strong communication, active listening, organization, and time management skills.

Provides peer support to individuals using mental health and substance use disorder services within an Assertive Community Treatment program. Models recovery, coping skills, and crisis planning; helps clients navigate treatment resources; supports culturally diverse communities; and assists during behavioral health crises. The full-time, primarily weekday role is in person in Grand Rapids, with possible evenings and weekends and daily travel throughout the community.