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The Support Analyst will address and resolve client support requests through various channels, focusing on efficient ticket resolution. They will engage in client interaction at their locations and ensure minimal disruption while delivering solutions.
As a Client Success Manager, you will ensure client success by aligning services with business objectives, fostering relationships, monitoring account health, and optimizing services. You will also drive satisfaction, manage renewals and upselling opportunities, and analyze client feedback to enhance service quality.
The Support Analyst II addresses and resolves client support requests through various channels such as tickets, email, and phone. The role requires effective troubleshooting, a strong customer service approach, and the ability to work efficiently in both office and client environments, ensuring minimal disruption during field appointments.
The Systems Engineer is responsible for architecting, designing, and implementing complex systems infrastructures for clients. This role involves troubleshooting advanced infrastructure issues, executing high-level projects, coordinating with vendors and clients, and providing technical mentorship.
The Support Analyst resolves client support requests through various channels such as tickets, email, and phone. The role focuses on efficient ticket resolution and minimizing client disruption during field appointments. Key skills include problem-solving, communication, and customer service.
The Business Unit Controller is responsible for overseeing the accounting and reporting process, ensuring financial accuracy, preparing variance reports, managing journal entries, and implementing process improvements. The role involves strong communication with leadership and cross-functional stakeholders, as well as analyzing revenues and expenses.
The Principal Consultant fosters relationships with clients while achieving sales and profit growth goals. They onboard new clients, retain existing relationships, and lead their Client Strategy Team. The role includes managing client implementation processes, developing strategic account plans, and ensuring client satisfaction.
As a Data Engineer, you will design and optimize scalable data pipelines, develop and maintain data architectures, collaborate on business requirements, and implement data quality checks. You will provide technical guidance to junior staff and stay updated on industry trends to drive innovation.
The Analytics Solution Owner will engage with clients to understand their analytics needs and develop comprehensive solutions. Responsibilities include designing analytics visuals, managing project delivery, providing technical leadership, and facilitating client education and training to optimize the use of analytics solutions.
As a GRC Consultant, you will manage security audits, risk assessments, and policy writing while interfacing with clients. You will help implement compliance measures and conduct ongoing assessments while developing documentation and providing guidance on security and regulatory issues.
The Accounts Payable Accountant will manage vendor records, ensure accurate payments, reconcile accounts, and participate in month-end closing activities. Key responsibilities include processing invoices, addressing payment issues, and continuous improvement in the accounts payable process.
The Network Engineer will design and implement complex network infrastructures, troubleshoot advanced networking issues, and ensure optimal performance across client systems. This role requires strong project management and communication skills, and experience with AWS or Azure networking is preferred.
The Solutions Engineering Project Manager is responsible for overseeing project implementations related to IT solutions, ensuring timely completion within scope and budget while utilizing project management methodologies. This role involves client communication, coordinating with vendors, and monitoring project progress across engineering units.