Search the 15 jobs at Network Coverage

The Solutions Engineering Project Manager is responsible for overseeing proactive operations across engineering business units through milestone-driven project management. The role involves coordinating with vendors and clients to implement various projects, ensuring client satisfaction, and maintaining project documentation.

The Support Analyst II role involves addressing and resolving client support requests via various channels and on-site visits. It requires problem-solving, customer service, communication, and technical skills in IT environments. The position also entails operational efficiency and strong interpersonal abilities.

The Systems Engineer will architect, design, and implement complex systems infrastructures for clients across multiple industries. They will troubleshoot systems impacting outages quickly and efficiently in unfamiliar environments. The role also includes coordinating with vendors and clients, updating documentation, providing technical mentorship, and collaborating with team members.

The Workstation Specialist is responsible for staging, configuring, and deploying new equipment for customers, as well as repairing equipment and providing diagnoses. They must also work through assigned tasks and projects, resolve client requests, and maintain accuracy and efficiency in their work. This is an entry-level hands-on position based in Danvers, Massachusetts.

The IT Onboarding Engineer at Network Coverage is responsible for providing a white-glove experience to clients during onboarding and offboarding engagements. This role involves analyzing and documenting customer environments, implementing various projects, serving as a technical consultant, and collaborating with cross-functional teams. The ideal candidate will have a Bachelor's degree or equivalent experience in information technology or managed services industry.

The Principal Consultant at Network Coverage is responsible for maintaining and growing relationships with clients, achieving sales and profitability goals, and leading the Client Strategy Team. They also provide guidance and coaching to Client Success Managers and Solutions Consultants.

As a Client Success Manager, you will play a pivotal role in ensuring clients' success by understanding their needs, aligning services with business objectives, and optimizing technology and service experiences. Responsibilities include client relationship management, account management, quality assurance, service optimization, renewals and upselling, client communication, reporting, and analysis.

Network Coverage is seeking a Compliance Analyst with 2-4 years of experience in Information Security. The role involves working remotely with occasional client-facing meetings, focusing on Security Auditing, Readiness Assessment, Policy Writing, and Risk Assessment. Must communicate effectively with clients and team members and meet deadlines in a fast-paced environment.

Seeking a Data Engineer to design and optimize data pipelines, collaborate with teams, ensure data integrity, and stay updated on industry trends. Bachelor's or Master's degree in Computer Science or related field required. Proficiency in SQL, Python, Java, Scala, and familiarity with cloud computing platforms and data services.

Network Coverage is looking for an experienced Information Security Analyst to join their Security Team. The role involves monitoring and responding to security incidents, advising on security measures, and collaborating with team members and clients. This position requires 2-4 years of experience in Information Security.

The Support Analyst II role involves addressing and resolving client support requests via ticket, email, phone, and in person. Requires strong problem-solving, customer service, and communication skills. Familiarity with various operating systems and networking concepts. No supervisory or managerial experience needed.

Seeking an experienced Analytics Solution Owner to design cutting-edge analytics solutions, manage project delivery, and provide technical leadership. Responsibilities include client management, solution design, project management, technical leadership, and client education. Requires Bachelor's or Master's degree, 3 years of relevant experience, and proficiency in data visualization tools.

The Support Analyst role involves addressing and resolving client support requests via various channels, providing efficient solutions, and maintaining strong customer relationships. Knowledge of Windows desktop operating systems, networking concepts, and excellent communication skills are key. Transportation to client locations is required.

The Rapid Response Technician role provides Service Desk technical support to clients, addressing and resolving desktop hardware, application, and endpoint peripheral issues. This role involves working with clients and collaborating with team members to ensure efficient problem resolution and high customer satisfaction.

Service Desk Coordinators at Network Coverage play a critical role in providing excellent customer service, coordinating support requests, monitoring SLAs, and assisting with tech dispatches. They prioritize and assign tickets, track performance indicators, and ensure customer inquiries are addressed promptly and professionally. Technical expertise in IT infrastructures, network topologies, operating systems, and security is required for this role.