Benefits at NetSmart

The Training Consultant at Methasoft will identify and address client and end-user challenges through effective training methodologies. Responsibilities include delivering engaging training sessions, producing product documentation, managing training logistics, and developing expertise in the Netsmart product. The role requires clear communication to various audiences and collaboration with cross-functional teams to meet client needs.

The Team Lead in Support will manage and develop a team to ensure excellent customer service. Responsibilities include meeting targets for issue resolution, maintaining knowledge base articles, training staff, and ensuring adherence to support procedures for optimal client satisfaction.

The Senior RPA Engineer at Netsmart will be responsible for developing, testing, and supporting automation solutions using UiPath. This role involves collaborating with stakeholders, translating business requirements into automation workflows, conducting various testing phases, deploying bots, and monitoring performance, all while ensuring adherence to best practices and standards.