Teams at Netrix, LLC

Manage the end-to-end customer contracting lifecycle, including intake, review, negotiation coordination, approvals, execution, renewals, retention, and handoff. Lead contract operations, process improvements, workflow automation, governance, reporting, and CLM/Salesforce optimization. Partner with Legal, Sales, Finance, Service Delivery, Security, and Customer Success while identifying risks and improving turnaround times. Lead the Contract Operations team and establish scalable processes, controls, and performance expectations.

Manage the end-to-end customer contracting lifecycle, including intake, review, approvals, negotiation coordination, execution, retention, and handoff. Own contract operations processes, CLM and Salesforce workflows, reporting, governance, and data integrity. Partner with Legal, Sales, Finance, Service Delivery, Security, and Customer Success to improve compliance, efficiency, visibility, automation, and turnaround times across commercial contracting.

Provides onsite IT support for education-sector customers, troubleshooting servers, workstations, networks, Active Directory, Microsoft 365, Google Workspace, hardware, and software. Handles imaging, device repairs, ticket closures, documentation, monitoring tools, customer testing, and technology projects such as network replacements and school relocations. Serves as an escalation point, supports new engineer training, communicates with clients, and recommends system improvements. Requires customer-facing field support, occasional evening or weekend work, and regional travel.