Teams at NetDocuments

Owns a B2B SaaS renewal portfolio, maximizing recurring revenue through accurate renewals, forecasting, quoting, repricing, upselling, and cross-selling. Builds customer relationships, explains products and contract terms, meets renewal quotas, maintains Salesforce records, and delivers strong customer service. The role requires autonomy, collaboration, attention to detail, numeracy, communication, and problem-solving skills.

Manage a B2B SaaS renewal portfolio, maximizing recurring revenue through accurate and timely renewals, forecasting, quoting, repricing, upselling, and cross-selling. Build customer relationships, explain products, pricing, and contract terms, meet renewal quotas, and coordinate with internal teams. The role requires strong numerical, communication, organization, problem-solving, and contract interpretation skills, along with Salesforce expertise and the ability to work autonomously in a customer success environment.

Lead and scale an AI Search engineering team building embedding models, vector indexing, and indexing pipelines for semantic search. Define strategy and roadmap, oversee cross-team delivery, mentor engineering leaders, ensure model lifecycle and indexing reliability, and align technical vision with product and data science to deliver secure, production-grade semantic search capabilities.