NetBox Labs Offices

Provide deep technical post-sale support for NetBox customers: onboard, diagnose and resolve issues across installations, integrations, and upgrades; participate in architecture reviews; meet SLAs; surface product feedback; create runbooks and reduce repeat escalations.

The Account Executive will manage the sales cycle from prospecting to deal closure, focusing on acquiring new customers and expanding existing accounts. Technical aptitude is vital for articulating product value and building relationships with network engineering professionals.

The Sales Development Representative is responsible for generating new sales opportunities, qualifying leads, and driving first meetings through outbound campaigns and effective communication strategies.