Net at Work Benefits Overview

Leads a 24x7 managed IT services practice across Service Desk, NOC, SOC, field services, and project delivery. Oversees service quality, operational metrics, escalations, capacity, utilization, financial drivers, and continuous improvement. Builds and develops high-performing teams, manages client health and executive escalations, supports retention and growth, and partners across Sales, PMO, Client Experience, and other practices to deliver consistent client outcomes.

Lead and coach an Acumatica sales team across the U.S. and Canada, driving new business revenue in manufacturing, construction, and food and beverage. Responsibilities include developing sales strategies, managing the full pipeline, delivering tailored product demonstrations, negotiating contracts, closing high-value deals, collaborating with marketing, and owning revenue forecasting and reporting.

Drive revenue growth across existing and prospective clients through Sage X3 add-on sales, upselling, cross-selling, and service conversion. Manage sales pipelines and CRM updates, conduct discovery calls and product demonstrations, develop mutual success plans, forecast performance, and collaborate with solution engineers, customer success, and account management teams. Maintain strong product and industry knowledge while achieving sales quotas and ensuring effective client handoffs.