Teams at neo.tax

Lead technical discovery, demos, solution architecture, proofs of concept, and technical evaluations for prospective and existing customers. Translate workflows and system constraints into integration approaches, validate feasibility and security requirements, support sales and implementation handoffs, and communicate risks and trade-offs. Collaborate with Sales, Customer Success, Product, and Engineering while creating reusable demo assets, documentation, and playbooks and bringing recurring customer needs back to product teams.

Own post-sale relationships for a portfolio of B2B SaaS customers from onboarding through renewal. Responsibilities include configuring Jira and GitHub integrations, collecting and reconciling financial data, coordinating R&D studies and capitalization cycles, troubleshooting issues, explaining results to finance executives, monitoring account health, managing renewals, identifying expansion opportunities, and sharing customer feedback with product teams.

Product-oriented senior ML role to build, deploy, and operate models and ML systems (classification, extraction, entity resolution, clustering, ranking, anomaly detection, forecasting, LLM pipelines). Define datasets, labeling, evaluations, monitoring, and collaborate with engineering and product to ship production-quality training/inference pipelines and model-serving infrastructure.