Neolytix Benefits Overview

Leads India-based RCM and Credentialing delivery across SLAs, client satisfaction, workforce planning, P&L, quality, compliance, and operational performance. Oversees multi-tier teams of 100+ employees, manages client escalations and business reviews, drives onboarding and capacity planning, and improves processes through technology and automation. Ensures compliance with HIPAA, CMS, payer requirements, SSAE-18, and SOC 2 readiness while developing talent and maintaining delivery margins.

Owns end-to-end accounts receivable and revenue cycle performance for a US healthcare client portfolio. Responsibilities include AR aging, denials, collections, payer strategy, SLA compliance, financial analysis, client engagement, process improvement, compliance, and leadership of a 50+ person multi-tier AR team. The role is onsite in Gurugram on a US-aligned shift and reports to the CEO and COO.

Leads Neolytix’s India RCM and Credentialing delivery operations, owning SLAs, quality, client satisfaction, team capability, P&L, capacity planning, and operational compliance. Oversees managers and frontline teams of 100+ FTEs, drives client retention and escalations, manages provider enrollment and revenue cycle workflows, and leads process improvement, automation, reporting, audit readiness, and new-client onboarding across onsite Gurugram operations.