Teams at Nelson

Leads end-to-end delivery and lifecycle management of AI pilots, automation solutions, and production applications. Translates stakeholder needs into scope, plans, requirements, technical work packages, and acceptance criteria; coordinates developers, data, infrastructure, vendors, and business teams. Oversees solution design, testing, deployment, monitoring, support, risk management, investment recommendations, and lifecycle decisions. Serves as the technical and functional subject matter expert while directing implementation teams rather than coding solutions personally.

Manages accounts receivable balances and collection efforts, including outbound communications, payment issue resolution, account research, aging analysis, record maintenance, and escalation of delinquent or high-risk accounts. Partners with clients, project managers, billing teams, and finance leadership to resolve disputes and improve cash flow. Prepares collection reports and supports accurate documentation and timely payments.

Leads enterprise portfolio execution and strategic workforce planning across AI, automation, data, and infrastructure services. Aligns priorities, resources, budgets, skills, schedules, and dependencies across cross-functional teams. Oversees integrated delivery, resolves capacity conflicts, manages risks, and reports portfolio health and value realization to executive leadership. Also develops data models, reports, and dashboards, ensuring accurate metrics, actionable insights, consistent definitions, and secure ongoing maintenance.