Teams at Needletail AI

Own customer implementation and onboarding, build relationships with dental office stakeholders, act as primary post-launch contact, drive adoption/renewals, surface RCM and practice feedback to product, and represent Needletail at sites and conferences. Generalist role on a lean team with growth to lead U.S. customer success.

Work with Needletail's AI to verify patient eligibility, process dental insurance claims, communicate with U.S. insurance companies and dental offices, and provide feedback to improve the AI. This is a voice-based night-shift role requiring accurate RCM work and up-to-date insurance knowledge.

Sell Needletails solutions to dental offices across the U.S.: develop strategic sales plans, generate demand, build client relationships, coordinate with internal teams, and represent the company at industry events.